Refund policy

At Spectra Fine Jewelry, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you may return it to us for a refund, exchange or store credit within 5 business days from the point of signature, under the following conditions:

• All contents of original shipped merchandise are included in the return.
• Jewels are unworn, with original tags attached.
• All merchandise must be in the same (undamaged) condition unless you notify us of damages within 24 hours of signature acceptance.
• The merchandise is not a custom order, personalized/engraved, resized, or altered in any way - which are not eligible for return under any circumstance.
• The merchandise was not specified as ineligible for return in the original description and invoice (please note a select few pieces are not eligible for return due to the fragile nature of the piece).
• If your return meets these conditions, please contact us at info@spectrafinejewelry.com or call us at 212-354-3456 to initiate the return process.

• Refunds are processed through the same method of payment used in the original purchase.
• Buyers may also opt for store credit in lieu of the same payment method return.
• International purchases will be refunded in USD.
• Buyers are responsible for all return shipping fees and associated costs.
• Spectra Fine Jewelry can provide a return shipping quote with discounted and insured shipping labels before your return.

Spectra Fine Jewelry
Attn: Returns
44 West 47th Street Suite GF-1
New York, NY 10036

Note: Refunds will not be issued for any damaged item due to customer misuse, abuse, or negligence. We reserve the right to reject returns that are not in compliance with our return policy. If you have any questions or concerns regarding our return policy, please contact us at info@spectrafinejewelry.com or call us at 212-354-3456.